Privacy Policy
Last Updated: 02-11-2025
Welcome to Jamila Spices and Gourmet. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make purchases, or interact with our services.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information when you visit our website, place an order, or contact us:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (processed securely through third-party payment providers)
b. Non-Personal Information
- IP address
- Browser type and version
- Device information
- Website usage data (pages visited, time spent on pages, etc.)
- Cookies and tracking technologies
c. Information You Provide Voluntarily
- Product reviews or feedback
- Customer service inquiries
- Participation in promotions, surveys, or giveaways
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process, fulfill, and deliver your orders.
- Customer Support: To respond to inquiries, process returns/refunds, and provide customer service.
- Marketing & Promotions: To send promotional emails, special offers, or newsletters (with your consent).
- Website Improvement: To analyze website usage and enhance user experience.
- Security & Fraud Prevention: To detect fraudulent activities and ensure data security.
- Legal Compliance: To comply with legal and regulatory requirements.